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PRIOR MEETINGS
Christmas Pizza Party and HFES Career Discussion
Dec 11, 2009, 5:00 – 6:30
Sponsored by
Western New York Chapter of the Human Factors and Ergonomics Society
Location
RIT Building 70 Room 2400 (B. Thomas Golisano College of Computing and
Information Sciences) Park in Lot J. See campus map at
http://inside.rit.edu/maps/
Abstract
Join us on Friday, Dec 11 for a Christmas Pizza party and an informal
discussion about HFES careers! We will have a round robin format. Anyone
who’s interested will be invited to share career insights and experiences
with the group. Topics of interest include how you got into your career,
descriptions of the various jobs you’ve held in the HFES area, and
career-related insights you’ve gathered along the way: What has been your
best/worst career experience? What have you learned? What is the best career
advice you’ve ever received? What advice do you have for people considering
a career in human factors or HCI?
Special invitations are extended to students
or anyone else who is considering a career in a human factors or HCI-related
field.
Pizza, wings, and soda will be provided.
COST: Members & Students – no cost; Non-members - $5 payable at
the door
RSVP: Contact Anne Haake by December 1 , arh at it.rit.edu
TIME DELAYS AND SYSTEM RESPONSE TIMES
IN HUMAN-COMPUTER INTERACTION
Noah Stupak -
Eastman Kodak
October 7, 2009
Presentation: 6:00 pm, Networking: 7:00 pm.
Sponsored by the Western New York Chapter of the Human
Factors and Ergonomics Society
Location
RIT Building 70 Room 2400 (B. Thomas Golisano College of Computing and
Information Sciences)
Park in Lot J. See campus map at
http://inside.rit.edu/maps/
Abstract
This study sought to determine a type of graphical representation of system
response time that would be most beneficial to the user in terms of task
performance. Specifically, he examined which type of progress bar would
allow the user to return to working with the system most efficiently while
performing other, concurrent tasks, and how well the user performed these
tasks. The different types of progress indicators studied included segmented
and continuous progress presentations, and linear, accelerating, and
decelerating progress behaviors. The results indicate that different
representations of response time affected performance on both tasks. The
results also show that different progress indicator speeds and types should
be used depending on the desired effect of the progress indicator on users.
Bio
Noah is currently employed at Eastman Kodak as a Human Factors Specialist,
primarily working on digital still cameras. He recently completed the
Applied Experimental Engineering Psychology Master’s program at RIT where he
also received his undergraduate degree. The work he will present is his
Master’s thesis.
COST: Members & Students – no cost; Non-members - $5 payable at
the door
Human Factors in an Agile Development
Process
Presented by:
Mike Gerard, IBM; Carolyn Zacks, TK Software
Sponsored by: Western New York Chapter Human Factors and
Ergonomics Society
Abstract: Agile software development enables rapid software
development with minimal documentation. Software iterations can be as quick
as daily. We will have a panel discussion on what Agile means from the
perspective of a usability professional trying to design an easy to use
product.
About the Speakers
Michael Gerard is a Usability Engineer at IBM and frequently works on
software projects using Agile. Mike’s educational background is in
Industrial Engineering and Human Factors. He holds a B.S. in Engineering
Design from Tufts University, a M.S. in Industrial Engineering from Auburn
University, and a Ph.D. in Industrial Engineering from University of
Michigan. Mike is a member of the Human Factors and Ergonomics Society and
past president and vice-president of the Western New York HFES Chapter. He
has published 6 refereed journal articles, 10 conference proceedings and has
reviewed articles for several journals including Human Factors and
Ergonomics. Mike is also an occasional Adjunct Professor at Rochester
Institute of Technology and has taught courses on Human Factors, Systems
Safety Engineering, and Advanced Topics in Ergonomics and Human Factors.
Carolyn Zacks is a User Experience Architect & Designer at TK
Software, an independent UX consulting company. She works with software
engineers at companies around the world where quick iterations of software
releases are critical to product success. Carolyn specializes in designing,
prototyping, and testing the user experience for products and services using
human factors and systems engineering principles. She also has extensive
experience in user centered research, interaction design and human factors
product development. Her experience includes Multimodal UI research, Mobile
Imaging research, User Interface Design for both products and software, and
Mobile Device Interaction Design (including phones and digital cameras). She
has won awards for her digital camera UI designs and holds 7 patents in UI
designs for digital cameras and communication applications. Carolyn holds BS
and MS degrees in Industrial Engineering from the University at Buffalo, as
well as a Ph.D. in Industrial and Systems Engineering from Virginia Tech.
She is a member of the Human Factors and Ergonomics Society and past chair
and past program chair of the Product Design Technical Group as well as
current vice-president and past treasurer of the Western New York HFES
Chapter.
DATE/TIME: June 17, 2009 @ 5:00 pm – 6:30pm.
PLACE: RIT Building 70 (B. Thomas Golisano College of Computing and
Information Sciences)Room 2400 (Information Technology Conference Room – 2nd
floor) Park in Lot J. See campus map at
http://inside.rit.edu/maps/
COST: Members & Students – no cost; Non-members - $5 payable at
the door
RSVP: Contact Anne Haake by June 15, arh at it.rit.edu
Design and Development of the Kodak Zi6
Digital Video Camera
Chris Hahn
Eastman Kodak
Dec 2, 2008
Presentation: 5:30 pm, Networking: 6:30 pm.
Sponsored by the Western New York Chapter of the Human
Factors and Ergonomics Society
Location
RIT Building 70 Room 2400 (B. Thomas Golisano College of Computing and
Information Sciences)
Park in Lot J. See campus map at
http://inside.rit.edu/maps/
Abstract
The Zi6 digital video camera is a new product from Eastman Kodak,
released 09/08. Being the “initial” launch of a new product in a budding
market space, the User Experience team was left with lots of room and
options to explore while developing the interaction models and workflows for
the device.
Rapid prototyping, usability testing, heuristic evaluations, and “gut
feel” are some of the tools often used when dealing with a demanding product
development life cycles. This project review and discussion will reveal one
of the most rewarding experiences I have had while working on a commercial
product. I hope you enjoy
Bio
Chris is a somewhat young but very enthusiastic professional practicing
and preaching his craft of User Centered Design and Usability Engineering in
the local Rochester area. He is currently a Senior HF Engineer at Eastman
Kodak working in their Digital Capture and Devices / User Experience Group,
where his primary role is the lead HF engineer for the Digital Video Camera
portfolio. His most recent product release was the Zi6 pocket video camera.
Chris has held many titles throughout his professional career including:
Creative Director, Information Architect, User Interface Designer, Adjunct
Professor, Freelance Graphic & UI Consultant.
Chris holds a MS in Electronic Publishing, and a BFA in Advertising
Photography from Rochester Institute of Technology. Chris lives in the
Rochester area with his wife and two sons.
COST:
Members & Students – no cost; Non-members - $5 payable at
the door
RSVP:
Contact Anne Haake by Nov 25 , arh at it.rit.edu
Ergonomic Injury Prevention in Healthcare
Valerie F. Beecher, MS, AEP
Ergonomics Specialist
SUNY Upstate Medical University
October 16, 2008
Presentation: 5:00 pm, Networking: 6:00 pm.
Sponsored by the Western New York Chapter of the Human
Factors and Ergonomics Society
Location
RIT Building 70 Room 2400 (B. Thomas Golisano College of Computing and
Information Sciences)
Park in Lot J. See campus map at
http://inside.rit.edu/maps/
Abstract
In 2006, seven out of the top ten occupations for musculoskeletal disorders
(MSDs) indicated in the U.S. Department of Labor (DOL) summary statistics
are occupations found in health care, with nurse aides ranking second and
registered nurses ranking fifth. Healthcare facilities and healthcare
workers in the United States are obviously impacted by the disturbing trends
of increasing frequency and severity of work-related MSDs as well as all of
the unique ergonomic hazards associated with providing healthcare services.
Valerie Beecher will discuss the role of an ergonomics program in a
healthcare institution to prevent injuries, including some of the latest
engineering controls exclusive to healthcare environments.
Bio
Valerie Beecher is an Associate Ergonomics Professional who earned both a
Master of Science and a Bachelor of Science in Industrial Engineering from
University at Buffalo.
Valerie Beecher is currently the Ergonomics Specialist for SUNY Upstate
Medical University, including University Hospital, in Syracuse, having
responsibility for upward of six-thousand employees involved in every aspect
of a medical and teaching institution including medical research and
laboratories, health care delivery, office work, information management,
maintenance, grounds keeping, housekeeping, and telecommunications. She
oversees all ergonomic-related activities of University Hospital and the
University. At Upstate, Valerie is responsible for the development and
implementation of ergonomic policies, procedures and guidelines, including
safe patient handling and movement, conducting ergonomic assessments of work
areas, and educating the workforce in proper ergonomic concepts with an
emphasis on particular tasks. Valerie is a member of the New York State Zero
Lift Task Force. She also serves as a member of the National and Western New
York Human Factors and Ergonomics Society.
Prior to coming to SUNY Upstate, Valerie worked as an Ergonomist for Duke
University and the Duke
University Health System in Durham, NC. Her additional work experience and
consulting work includes
ergonomics in manufacturing, telecommunications and office settings.
COST: Members & Students – no cost; Non-members - $5 payable at
the door
RSVP:
Contact Anne Haake by October 10, arh at it.rit.edu
Human Factors/Ergonomics Pioneers:
An Interview with Harry L. Davis
A video created by Keith Karn, Chris Koch, and Stan Caplan
Video will be introduced by Keith Karn
Human Factors Engineer at Eastman Kodak, and friend of Harry Davis
September 30, 2008
Video: 5:00pm-6:00pm, Networking: 6:00pm – 6:30pm.
Sponsored by the Western New York Chapter of the Human Factors and
Ergonomics Society
Location
RIT Building 70 Room 2400 (B. Thomas Golisano College of Computing and
Information Sciences) Park in Lot J. See campus map at
http://inside.rit.edu/maps/
Abstract
The WNY HFES chapter will kick off the fall season with a video interview of
an internationally recognized pioneer in the field of Human Factors and
Ergonomics. In this informative and insightful interview, Harry L. Davis
recounts some of the major events in his human factors and ergonomics (HF/E)
career. Harry, now a fellow of the Human Factors and Ergonomics Society, was
a co-founder of the first HF/E department devoted to nonmilitary
applications in U.S. industry: the Human Factors Group at Eastman Kodak
Company in Rochester, New York. To inform his work of improving
manufacturing jobs at Kodak, Harry participated in the 1957 founding meeting
of the Human Factors Society in Tulsa, Oklahoma. He went on to co-found the
Human Factors Group at Kodak, along with Charles Miller in 1960.
The Kodak human factors group flourished under Harry’s management as he
expanded its scope to include not only the study of various types of jobs
but also user-centered product design. Harry hired people with a wide
variety of backgrounds such as experimental psychology, industrial
engineering, computer science, and physiology, fostering a multidisciplinary
approach that influenced not only the culture at Kodak, but the entire
profession. The group hosted many tours and became a model for other
companies that were creating human factors groups. The publication of the
two-volume text, Ergonomic Design for People at Work, in the 1980s brought
the group into prominence.
Harry encouraged his employees to participate actively in the profession
through the Society. He served HFES with dedication as secretary- treasurer
(1973–1974), on various committees (1973–1986), as member of Executive
Council (1977–1983), and as president (1984–1985). He also served the
profession at the international level as Secretary General (1979–1985) and
president (1985–1988) of the International Ergonomics Association.
After his retirement from Kodak in 1986, Harry established a consulting
business, Ergonomic Solutions at Work, and operated a retail store called My
Aching Back. He expressed his passion for helping people through his HF/E
work to the very end of his life, even working from his hospital bed. This
interview was conducted shortly before his death in 2003.
Through this interview, the viewer gains an appreciation for the
challenges in establishing credibility for the HF/E field, learns of a
compelling personal history, and perhaps can relate to many of the same
issues facing researchers and practitioners today. The video is appropriate
for undergraduate and graduate students in the field as well as
professionals interested in the roots of the human factors/ergonomics
profession.
COST:
Members & Students – no cost; Non-members - $5 payable at the door
RSVP:
Contact Anne Haake by Sept 22, arh0356 at it.rit.edu
June 8, 2008
Design for Accessibility and
Section 508
Presented by: Michael Gerard of IBM
Date/Time: June 18, 2008: Presentation: 5:00 pm, Networking:
6:00 pm.
Location
RIT Building 70 - Room 2400 (B. Thomas Golisano College of
Computing and Information Sciences)
Park in Lot J. See campus map at
http://inside.rit.edu/maps/
Abstract
One of the primary goals of human factors is to design for as much of the
population as possible. We usually set a cut off at 95 percent and decide to
focus on that percentage of the population. We typically ignore designing
for users who are disabled. The disabled population in the United States is
approximately 20%. This means that our initial design goal of 95% is really
something closer to 75%. We will discuss how and why designing for
accessibility is important. We will also discuss Section 508, a government
accessibility guideline.
Bio
Michael Gerard is a Usability Engineer at IBM in User Centered Design
Services, focusing on usability of internal IBM projects. He also serves as
an occasional external consultant and recently provided some Section 508
Consulting to Kodak.
Mike’s educational background is in Industrial Engineering and Human
Factors. He holds a B.S. in Engineering Design from Tufts University, a M.S.
in Industrial Engineering from Auburn University, and a Ph.D. in Industrial
Engineering from University of Michigan. His doctoral research was supported
by various organizations including: the Office Ergonomics Research Committee
(OERC), the National Institute for Occupational Safety and Health (NIOSH),
U.S. Postal Service, and Aetna.
Mike is a member of the Human Factors and Ergonomics Society and past
president and vice-president of the HFES Western New York Chapter. He has
published 6 refereed journal articles, 10 conference proceedings and has
reviewed articles for several journals including Human Factors and
Ergonomics. Mike is also an occasional Adjunct Professor at Rochester
Institute of Technology and has taught courses on Human Factors, Systems
Safety Engineering, and Advanced Topics in Ergonomics and Human Factors.
COST: Members & Students – no cost; Non-members - $5 payable at the
door
RSVP: Contact Anne Haake by June 16th, arh at it.rit.edu
May 28, 2008
Innovation: Lessons from
Experience
Presented by: Richard C. Notargiacomo
President: RCN Consulting Chairman and President: Product Development and
Management Association
Date/Time: May 28, 2008 Presentation: 5:00pm-6:00pm, Networking:
6:00pm – 6:30pm.
Sponsored by the Western New York Chapter of the Human Factors and
Ergonomics Society
Location RIT Building 70 Room 2400 (B. Thomas Golisano College of
Computing and Information Sciences) Park in Lot J. See campus map at http://inside.rit.edu/maps/
 Abstract
Look at any innovation process flow diagram and you’ll see essentially the
same things: a phase that identifies new opportunities usually through a form of
brainstorming, a phase that develops the best of these into fully articulated
business proposals, and a phase that brings the best of these to market. The
diagram also includes some form of selection process between each of the phases.
All in all a pretty simple and straightforward process that promises great
rewards at the end. Yet, if it’s that simple, why aren’t we all reaping those
great rewards?
In this presentation we will explore the lessons learned from over two
decades of experience in innovation – both within the context of large companies
and in smaller ones. The lessons will focus on elements in the execution of the
process, some of which may seem obvious, but nevertheless will require
significant levels of discipline and persistence to implement. Links to the 2004
Product Development and Management Association’s Comparative Performance
Assessment Study (CPAS) will be noted, where applicable.
Bio Rich Notargiacomo is a seasoned new products and innovation
executive recognized for having a broad range of capabilities developed over
thirty years. Rich has managed product development for three businesses -
“touching” over 200 new products and services. He has also managed sections of a
corporate innovation center responsible for identifying new business
opportunities and developing comprehensive business proposals. During his career
he has had a sequence of assignments with increasing responsibility in such
varied functions as product development, innovation, marketing, manufacturing,
operations, business and product management, strategic planning, and technology
management. He has worked all phases of new products from strategy development
through product discontinuance and is able to speak the language of all involved
in new products and innovation.
Rich serves as Chairman and President of the Product Development and
Management Association. This group is an international professional association
comprised of over 3600 people engaged in product development and innovation.
Rich consults with companies on innovation and product development, and coaches
entrepreneurs and small business owners. He also serves as an adjunct faculty
member at Rochester Institute of Technology’s E. Philip Saunders College of
Business where he teaches undergraduate and graduate level courses in strategy
and small business consulting.
Rich holds an MBA in Marketing from the Simon Business School of the
University of Rochester , a BS in Chemical Engineering from Rensselaer
Polytechnic Institute, and New Product Development Professional certification
from the Product Development and Management Association. He is also a graduate
of Coach University ’s Coach’s Training Program and the Leadership Development
Program at the Center for Creative Leadership.
COST: Members & Students – no cost; Non-members - $5 payable at the
door
RSVP: Contact Anne Haake by May 27, arh0356 at it.rit.edu
April 22, 2008
Participatory Design of Academic Libraries
Presented by: Nancy Fried Foster - University of Rochester
Sponsored by:
WNY HFES
Location/Times:
- RIT Building 70 Room 2400 (B. Thomas Golisano College of Computing and
Information Sciences)
- 5:00pm – 5:30pm. Networking
- 5:30pm – 6:30pm. Presentation
- Park in Lot J. See campus map at
http://inside.rit.edu/maps/
Abstract:
At the University of Rochester, we conduct research on how students and
faculty members do their academic work. We also include these library
patrons in the design of library spaces, services, and technologies. In
addition to an overview of this work, the presentation includes a
description of some of our methods, and video clips from a current study.
About the Speaker:
 Nancy
Fried Foster is an applied anthropologist with a doctorate from Columbia
University. She has conducted research in the Amazon and Papua New Guinea as
well as in educational and community organizations in the US and England.
She is currently Lead Anthropologist at the University of Rochester’s River
Campus Libraries where she conducts work-practice studies of faculty, staff
and students and runs multi-disciplinary and participatory design processes.
COST: Members & Students – no cost; Non-members - $5 payable at
the door
RSVP: Contact Anne Haake by April 15. Email: arh at
it.rit.edu
March 26, 2008
One Laptop per
Child,
an education project
the $100 laptop that is changing the world
Show & Tell, Look,
Listen & Learn, Touch & Feel, Give & Take
An afternoon workshop with
OLPC Rochester, NY leading to an evening meeting of the WNY HFES
Presented by:
Frederick Grose, MPH, CIH and collaborators
Location:
RIT Building 70 Room 2400 (B. Thomas Golisano College of Computing and
Information Sciences)
Park in Lot J. See campus map at
http://inside.rit.edu/maps/
Abstract
One Laptop per Child, the
OLPC project, is a non-profit association created by faculty members
of the
MIT Media Lab in 2005. The association oversees the Children’s
Machine project and construction and deployment of the XO, the
$100 Laptop, designed to “revolutionize how we educate the world's
children,” including those with limited energy and other infrastructure
resources. While they emphasize that OLPC is an education project,
their strategy is to promote worldwide collaboration on the development of
an open-source computing and communication platform. The platform
would grow to accelerate learning in whole communities and among all
associated with the project. Their ambitious goals and advanced, but
low-cost, and energy-efficient hardware and software have captured the
imaginations of hundreds of thousands of people. In November 2007
they started mass production of the XO laptop, and the pioneers of the
next wave of worldwide computing seem to be in the making!
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Timeline
1-5 pm Drop
In (at any time - All are welcome), Check Things Out, Get to Know Each
Other, Try Things Out
1:00
doors open: set up XOs & networking; invite others to do
likewise, casual introductions.
~1:45 Identify interests or
topic groups among attendees, suggest that they gather and
self-organize. Possibly:
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XO Mesh network
XO Activities |
XO Human Interface Guidelines
OLPC project areas |
XO emulated on VMWare Server 2.0 beta on Windows Vista32
Sugar on Ubuntu 7.10 |
~2:30 (or as seems timely) -
Break (popcorn popper) Report discoveries, suggestions, raise
questions. Address questions,
summarize and document on boards, redirect, regroup, or shuffle among
topics as desired.
~3:15 (or as seems timely) -
Repeat previous step as appropriate.
~4:00 finalize additional
demonstrations & topics for 5:00 pm WNY HFES meeting; topic groups
summarize items learned, open questions, plans, and report same on
wiki and on board in classroom.
4:30 Refreshments
(sandwiches for full-day attendees), greet arriving HFES attendees,
personal networking.
5-6:00 pm WNY
HFES Meeting time
5:00 HFES meeting
introductions, Facilitator’s comments on OLPC project, screen demos,
explain theme, begin to answer new questions.
~5:30 Identify any OLPC
topic groups present; have attendees get up to mill around and
exercise theme actions.
6-9:50 pm Keith
Karn's Usability Testing Class |
About the Facilitator
Frederick Grose volunteers
for the OLPC project. He served for 27 years at Eastman Kodak Company in
Rochester, NY as an industrial hygienist, asbestos hygiene manager,
workplace epidemiology associate, health, safety, & chemical information
systems architect & programmer, and ergonomics associate. Over his
career at Kodak, he was the responsible industrial hygienist for
significant tours of duty with Synthetic Chemicals, Roll Coating, &
Photochemicals Divisions, and the Chemical Manufacturing, Construction,
Maintenance, Facilities, Engineering, and Research & Development
Organizations. He helped developed Kodak's asbestos control program,
occupational exposure tracking systems, and exposure monitoring and
analysis systems for historic and active cohorts of workers exposed to
methylene chloride. He developed and delivered health education sessions
for thousands of people working with asbestos and other hazardous
physical, chemical, biological, or mechanical agents. Frederick is a
Certified Industrial Hygienist, a Master of Public Health (University of
California, Berkeley), and a Bachelor of Science in chemistry (University
of California, Riverside). For most of his final 6 years at Kodak,
he worked as an ergonomics associate, helping industrial clients to
develop, understand, and implement ergonomic solutions that improve jobs
and workplaces.
For HFES Meeting (5-6 pm) Only:
Cost: Members & Students – no cost; Non-members - $ 5 payable at the door
RSVP:
Contact: Jennifer Dyck by 19 March, 716-673-3828, Jennifer.Dyck at fredonia.edu
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February 26, 2008
Reactions to Electronic Monitoring
Presented by: Dr. Laurel McNall, Ph.D.
Assistant Professor of Psychology - State University of New York College at
Brockport
Location:
RIT Building 70 Room 2400 (B. Thomas Golisano College of Computing and
Information Sciences)
5:00pm – 6:30pm. Networking before the meeting, 5:00pm – 5:30pm.
Park in Lot J. See campus map at
http://inside.rit.edu/maps/
Abstract
Technological advances have led to profound changes in the way
employees' performance is assessed in the workplace. Managers can now
monitor subordinate activities through the use of electronic monitoring
systems. Electronic performance monitoring (EPM) can be defined as systems
in which electronic technologies are used to collect, store, analyze, and
report the actions or performance of individuals or groups on the job. As
more and more employers rely on electronic technology and the types of
available monitoring devices increases, it becomes increasingly important to
understand employees' reactions to EPM. In my research, I've started with
the premise that technology itself is neutral; it is not so much the
monitoring technology that is a problem but how the system is designed,
implemented, and used that affects workers' reactions and overall system
effectiveness. In this talk, I will describe a study I conducted on employee
reactions to electronic monitoring in a call center environment. I will also
discuss some preliminary work on a newer form of electronic monitoring which
uses global positioning systems (GPS) and other telecommunication
technologies to track the location and movements of employees whose work
takes them outside the confines of the company's facilities.
About the Speaker
 Dr.
Laurel McNall is an Assistant Professor of Psychology at the State
University of New York College at Brockport where she teaches
industrial/organizational psychology and social psychology. Her research
interests include technology in the workplace, worker attitudes, work-family
issues, and performance appraisal. Dr. McNall was formerly employed as a
Consultant at The Group for Organizational Effectiveness in Albany, NY. She
earned a Ph.D. in industrial/organizational psychology from the University
at Albany, State University of New York in 2005, where she received the
Distinguished Doctoral Dissertation Award for her work on electronic
performance monitoring. She also holds a B.A. in psychology, /magna cum
laude/, from Canisius College.
COST: Members & Students – no cost; Non-members - $5 payable at
the door
RSVP: Contact Jennifer Dyck by February 19, 716-673-3828,
Jennifer.Dyck at fredonia.edu
For 2007 and prior year's events and meetings detail, please
click here.
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