2020 MEETINGS
Online Meetings
SPRING
Tuesday, May 12
From our personal offices
Introductions and discussions — TS Balaji, Leader (10 AM – 2:30 PM with breaks)
Automating Experience Measurements at Cox — TS Balaji, Presenter (3 PM)
Wednesday, May 13
From our personal offices
Creating Experience Priorities by Bringing Together
Insights from Different Methodologies — Leslie Knuycky, Cox Communications (10 AM – 11 AM)
Pugh Concept Selection Methodolgy Case Study — Stan Caplan, Presenter (11:15 AM – 12:15 PM)
Not your same old Usability: New Things to Consider When Measuring Usability — Phil Kortum, Professor
Rice University (1:45 PM – 3:15 PM)
Wrapup & planning for next meeting – dates (Location is Washington DC) — Stan Caplan, Leader (3:30 PM – 4 PM)
Joint research project possibilities (for those who want to explore opportunities) — Stan Caplan, Leader (4 PM – 5 PM)
FALL
Wednesday, October 21
From our personal offices
Hellos; Review agenda; Answer questions — Kickoff — Stan Caplan, Leader
Warm up activity — Participatory — Stan Caplan, Leader
Who are your customers within your company and how do they perceive your team? –Round Robin — Stan Caplan, Leader
Humanocracy and Innovation — Discussion — Gary Hamel, Visiting Professor
(London School of Business; Author, Management Consultant).
Delivering WOW! — Discussion — Jim Notary, Associate Director
(Advanced Development, Bissell Home Care)..
Thursday, October 22
From our personal offices
Ethnographic Methods Then and Now — Presentation — Jenny Englert, Senior UX Researcher
(Paychex Corporation)
Value and Quality of UX Support Given to Projects:
Perspectives of Project Managers — Panel Discussion —
Matthew Lyman, Sr. Global Product Manager (OrthoClinical Diagnostics)
George Gibson, Sr. Product Manager (Xerox, Consultant, AM Graphics, Impossible Objects)
Tom Merle, Sr. McKenzie Expert, (Kodak, Continuum, McKenzie & Company)
How can you improve the perceptions of your customers? — Round Robin — Stan Caplan
Wrap-up & planning for next meeting – dates — Discussion — Stan Caplan